Bernie’s Growl-Free Guarantee
Dog not a fan of the taste?
Bernie’s has you covered!
At Bernie’s, we understand that dogs can be particular about their food and eating habits. And since your dog cannot tell you which flavors they prefer before you try, we offer a FREE FLAVOR SWAP. Just contact support with your original order number and address and we’ll get a FREE BAG out to you for your dog to try.
100% money-back guarantee
If you or your dog aren’t completely satisfied with our products, please let us know. We are a small family business and will work hard to make you and your dog as happy as our dog, Bernie, is. We’re here to help and eager to address any concerns, issues, or feedback you may have. Your peace of mind matters to us, and we’re committed to making things right.
In fact, we’re so confident in the quality of our products that we back them with a lifetime guarantee. If, despite our best efforts, we’re unable to address your concerns or if your pet simply doesn’t fall head over paws, we’ll happily refund your purchase. We stand behind our product and are confident you and your dog will love the results.
Requesting a refund is as simple as filling out the form on this page. We only ask for a brief explanation of why you aren’t satisfied and if there’s anything specific we can do to make things better.