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  5. My order didn’t arrive, my tracking said the package is being returned to the sender, or my package arrived damaged.

My order didn’t arrive, my tracking said the package is being returned to the sender, or my package arrived damaged.

If your ordered hasn’t arrived, email help@bernies.com and we will be in touch to make things right. If your package was damaged or the tracking status indicates the shipment is being returned to the sender, we will help to make sure your correct order arrives intact at the correct address!

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