At Bernie’s Best, we understand that dogs can be particular about their tastes and preferences. Not every dog will be a fan of every product’s flavor, and that’s okay! We want to give your dog the chance to try another of Bernie’s offerings.
For our products with multiple flavors, we offer a free Flavor Swap, but since we currently only offer one flavor of Charming Chompers, we are happy to swap for any of our other products. If your dog doesn’t like the flavor of Charming Chompers, we may not have a replacement dental solution, but we’d love to give you the opportunity to try another one of our products. For another chance to win your dog over, just contact support with your original order number and shipping information and we’ll get a complimentary new order out for your dog.
You can find all of our product offerings here.
You can contact our support team for assistance here.