Growl-Free Guarantee
Happiness Starts With A Guarantee
Customers are part of our family. With our free flavor & product swap program, money-back guarantee, and dedicated US-based support, we’re committed to treating you with the same care and respect we’d want for ourselves.
Flavor Swap
Try another flavor or product on us if your dog doesn’t like the taste.
Bernie’s Promise
Every dog is different. We promise to make sure you and your dog are happy.
Woof-Worthy Service
Get help from our US-based dog experts.
Money Back
Get a full refund if you are not satisfied.
We Love To Help
If you or your dog aren’t completely satisfied, we want to know. As a small family business, we’re committed to making things right and ensuring you and your dog are happy.
Here are multiple ways to get help:
Flavor Or Product Swap
Visit our Swap Page to get started with an easy flavor or product swap.
Woof-Worthy Service
Reach out directly using any of the contact options on our Contact Us page.
Money-Back Refund
There are 2 easy ways to request a refund:
Request Form: Fill out the form below to request your refund.
Contact Us: Use any of the options listed on our Contact Us page to get in touch.