Flavor &
Product Swap
Not sure if your dog will like the taste? No worries-we’ve got you covered!
What’s a Flavor or Product Swap?
We know dogs have their own taste preferences, just like us. Since your dog can’t tell you which flavor they’ll like beforehand, we offer a FREE FLAVOR or PRODUCT SWAP to help you find the perfect match.
If your dog doesn’t like the flavor of the product, we’ll send you a different flavor of the same product to try—free of charge.
If we don’t have another flavor option, or if your dog isn’t happy for any other reason, we’ll send you one of our other products to try, completely free.
How to Swap
Swapping is easy! Choose from three simple options:
LiveChat (Self-Service)
Select the “Flavor & Product Swap – Self Service” option in our live chat, and we’ll gather the necessary details and send your swapped product right away.
Request Form
Fill out the form below to request a swap
Contact Us
Reach out directly using any of the options listed on our contact us page
Note: There is no need to return the current item you have. Feel free to let a friend try it!