Customer Service

For questions about your product, order, delivery or Bernie's please email:
Customer Service at Bernies.com

For questions or concerns about our website please email:
Webmaster at Bernies.com

To be contacted by one of our professional sales associates please email:
Store Sales at Bernies.com

We are always eager to hear from you.

That is why we have 3 easy ways for you to reach us:

  1. Call our Customer Service Department at 800-237-6430.
  2. Email us at cservice@bernies.com
  3. Write to us at Bernie's Customer Service Dept., 1559 King Street, Enfield, CT. 06082.

*If you have questions or need assistance with your Bernie's Card,
                    please contact GE Money Bank at 1-877-317-5544.

*If you need assistance with an extended warranty,
                    please contact GE/Assurant Customer Service at 1-800-626-2001.


Store Hours

Monday - Friday: 10am - 9pm
Saturday: 9am - 9pm
Sunday: 11am - 6pm